CEO of eBay | John Donahoe: Servant leadership at its finest
CEO-of-Ebay-John Donahoe
The current CEO of eBay, John Donahoe took over the reins of the company right at a time when U.S. business was imploding and eBay’s own business model was under assault. The New CEO was pressured from all sides, from both inside and outside his company, a literal CEO Hell, so to speak, but he made it through and brought eBay through the difficult times.
The 49 year old CEO managed to complete a pair of acquisitions, each worth billions of dollars, during a period of time when his competitor’s purse strings were tight. In addition, his selling of Skype to private investors boosted profit. He now aims to win back the customers that have drifted to other online retailers like Amazon and Craiglist.
In his own words, he has been quoted of saying that it’s not a popularity contest. A CEO must do what he thinks is right and resist the attacks from those that prefer the status quo. Focusing on the companies and entrepreneurs that sell goods on the site, Donahoe visualizes the chain of command so that he can provide what the customers need. Customer loyalty is one of the things he consider particularly important.
